Simply Contact is a top customer support outsourcing company offering multilingual and multichannel customer services globally.
Our goal is to simplify customer service for world-class brands by delivering KPI-driven contact centers in 18+ languages.
Our customers reduce up to 70% of costs compared to expenses on in-house contact centers while increasing the quality.
We are a trusted service provider for Wizz Air, Metro Cash & Carry, Yves Rocher, Fareportal, Blackcatcard, etc.
Wizz Air decided to expand their existing In-House Team to provide faster and better support for their customers in multiple languages, in order to reduce waiting time and enhance the quality of service. Simply Contact helped Wizz Air to put together a team of professionals that now handle more…